Support
	Support level	Essential		Complete		VIP
	Full phone support - Time bank	90 minutes		180 minutes		Unlimited
	Phone calls allowed	Unlimited		Unlimited		Unlimited
	Guaranteed callback	Maximum 3 hours		Maximum 2 hours		Maximum 1 hour
	1 follow-up phone call 2
	Free access to Dynacom training Academy 3
	Installation support 4
	Online waiting
	Access and Tools
	Multiple users	1 user		Up to 9 users		Unlimited users
	Automatic data backup
	SQL Server Express database
	Switch from English to French in 1 click
	Terminology management
	SQL Server Database
	Database synchronization NEW!
	Advanced Security
	Role-based security NEW!
	Sales and Purchases
	Create and manage orders, quotes and invoices
	Apply sales taxes
	Receive payments
	Make deposits
	Make simple and batch payments
	Print checks
	Transfer funds
	Apply administrative charges
	Send customer statements by email
	Use direct debit
	Link supplier and customer orders NEW!
	Non-taxable deposits NEW!
	Advanced payment terms
	Gain Control Over Your Business Finances
	Built-in reports	60+		110+		150+
	Control user permissions
	Project management
	Project information in all transaction types
	Multicurrency enabled	3 currencies		Unlimited currencies		Unlimited currencies
	Notes and attachments	1 attachment		1 attachment		Unlimited attachments
	Audit trail
	Export records to Excel
	Export reports to Excel, PDF, HTML
	Create and customize business forms
	Budgeting and planning
	Time and billing
	Automated tasks
	Hierarchical segmentation
	Purchase orders and item receipts tracking
	Progressive invoicing NEW!
	Holdback management NEW!
	Advanced project management NEW!
	Project management phases and activities NEW!
	Project activity information in all transaction types NEW!
	Inventory
	Inventory adjustments
	Barcode printing
	Kits and assemblies
	Replacement items
	Multi-warehousing
	Matrix items NEW!
	Reserved items management NEW!
	Employee Management
	Payroll processing	1 employee		Unlimited employees		Unlimited employees
	Simplified or batch paychecks
	T4 and RL-1 printing
	Payroll direct deposit
	Specialized payroll
	Time sheet
	International payroll
	Advanced Tools
	Basic customization
	Financial statement generator
	Microsoft Outlook Integration
	Messenger
	Copy/paste and import/export records
	Point of sale
	Dashboard
	Integrated EDI NEW!
	Advanced customization
	System screen replacement
		30 days free, then $13.95/mo1		30 days free, then $33.95/mo1
		Product description		Product description
	Feature included
	Feature available as an option

¹ First thirty (30) days of subscription to a Dynacom package, starting from the date of enrollment, is free. Customers will be asked to present a valid credit card account for authorization when they subscribe. Subscription fees of $13,95/month and $33,95/month are valid only for the first three (3) months of subscription following the 30-day free trial of a Dynacom package and apply for one (1) user license only. After the first four (4) months, you will automatically be charged at the then current rate for the package you have selected, which are respectively $28,36/month and $72,41/month. You may cancel subscription at any time by calling Dynacom at 1 800 748-2268. The Dynacom Welcome Program is valid only for new customers and unsubscribed customers with a version previous to version 11, and can only be applied to a monthly subscription for Dynacom Accounting. Terms, conditions, features, pricing, service and support are subject to change without notice. Certain conditions apply.

² The follow-up phone call will be made within 3 months following the subscription to a Dynacom package.

³ Access to the Dynacom training Academy consists of free participation in webinars offered once a week and accessible to Dynacom members only.

⁴ Installation support is optional and will be charged on the technical support time bank.